Brosa Reviews
(Rated by 4 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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10
%OFFOverall Rating
4.7
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.5
- Good Value4.3
- Shipping & Delivery4.0
- Return Policy4.0
Recent Customer Reviews (4)
Nouel Renaud
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Jay Hogan
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Gianleone Lombardi
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Joanna Arsenault
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Brosa Pricing
Accent Chairs
$319 - $789
Bar Stools
$209 - $249
Dining Chairs
$109 - $319
Armchairs
$309 - $699
Payment Methods
Accepted Payment Options:
Prices for items on Brosa.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Brosa credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Brosa Pros & Cons
Pros
1
Diverse Range of Products: Brosa offers a wide variety of furniture pieces for every room, including bed frames, sofas, accent chairs, outdoor furniture, lights, rugs, storage cupboards, and mattresses.
2
Premium Quality: Known for its modern designs and high-quality furniture, making it a popular choice despite its premium pricing.
3
Efficient Delivery Service: Partners with top courier services like Australia Post, ANC, and DHL for nationwide delivery, with an in-house delivery team for metro Melbourne and Sydney areas. White glove delivery is available for an additional fee.
4
Easy Returns: Customers can return products within 21 days of delivery if not satisfied, with the return shipping cost borne by the buyer.
5
In-House Management: By managing everything in-house, Brosa eliminates the need for middlemen, reducing costs and ensuring quality control.
CONS
1
Poor After-Sales Service: Many customers have reported poor communication and pathetic customer service, making it difficult to resolve issues after purchase.
2
Quality Issues: Some customers have experienced quality issues with their products, such as receiving damaged items or products that do not match the showroom quality.
3
Uncertainty with Orders: Due to the company's collapse and subsequent acquisition, thousands of customers with outstanding orders are unlikely to receive their goods or a refund, leaving them in limbo.
4
premium pricing is a significant drawback for some customers.
Brosa Features and Benefits
Features
Diverse Range of Products
Brosa offers a wide variety of furniture pieces for every room, including bed frames, sofas, accent chairs, outdoor furniture, lights, rugs, storage cupboards, and mattresses.
In-House Management
By managing everything in-house, Brosa eliminates the need for middlemen, reducing costs and ensuring quality control.
Efficient Delivery Service
Brosa partners with top courier services like Australia Post, ANC, and DHL for nationwide delivery and has an in-house delivery team for metro Melbourne and Sydney areas. White glove delivery is available for an additional fee.
Easy Returns
Customers can return products within 21 days of delivery if not satisfied, with the return shipping cost borne by the buyer.
Premium Quality
Brosa is known for its modern designs and high-quality furniture, making it a popular choice despite its premium pricing.